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My wi-Tribe
Questions & Answers
- What is wi-tribe?
wi-tribe is a focused and reliable wireless consumer broadband provider that aims to create value for broadband in emerging markets by simplifying technology and offering services that will enrich the lives of its customers.
- What is wi-tribe offering?
wi-tribe is a wireless broadband service provider, providing wireless broadband service in all major cities of Pakistan.
- In which cities are wi-tribe’s services available in Pakistan?
wi-tribe will initially offer its service in Islamabad, Rawalpindi, Lahore and Karachi and expand to other cities soon.
- Who should I contact in case I face trouble with my connection?
In case there is any problem in accessing wi-tribe’s broadband service please contact our Contact Center on 111-1-tribe.
- Why should I buy your service over your competitors?
Our network has been specifically designed to provide high speed wireless broadband enabling wi-tribe to provide unparalleled service quality and coverage; keeping us one step ahead of competition.
- What do Mbps and Kbps mean?
Mbps and Kbps determine the throughput/download speed a customer will receive. Please note Mbps and Kbps stand for megabits per second and kilobits per second respectively.
- If I only need Internet for browsing, what speed do I need?
For browsing, a relatively lower speed will serve the purpose. However, with high resolution pictures, videos, and application, higher speed will give better experience.
- Can I use wi-tribes service to play online games?
Yes, you can play online games using wi-tribe’s high speed broadband service.
- What indoor CPE is wi-tribe offering?
For indoor connectivity, we are currently offering wi-tribe modem.
- Can I take my wi-tribe modem to other cities?
Yes! you can use wi-tribe's services anywhere as long as it is in the coverage area.
- Can I use my current WiMAX CPE for wi-tribe connection?
In order to use wi-tribe’s high speed broadband, all wi-tribe customers will be provided with a wi-tribe modem. Any other WiMAX CPE will not operate on wi-tribe's network.
- Do I need to install any drivers for wi-tribe modem?
wi-tribe modem is completely plug ’n`play, therefore no software installation or configuration is required at your end.
- What is the minimum requirement for a PC/Laptop to use wi-tribe service?
Following are the computer specifications required in order to enjoy wi-tribe’s high speed internet service.
- Computer processor (Intel Pentium II or equivalent)
- Minimum 128MB RAM
- Operating system with TCP/IP protocol suite or equivalent (Windows, MAC, Linux)
- 10BaseT or 100BaseT network interface card/LAN card OR Wireless LAN (802.11b,g,m) card/USB
- Web browser (Microsoft Internet Explorer 5.0 or equivalent)
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