Taking its commitment towards wi-tribe Bazaar a step forward, earlier this week, wi-tribe announced the launch of the Pakistan Developers’ Challenge 2012 (PDC 2012); bringing together the greatest young minds of Pakistan onto one, single pioneering platform. Recognizing the need for a platform where Pakistani developers can sell and monetize their software, wi-tribe brings local communities, together with local content, on a simple and easy-to-use platform.

Bringing together academia and global technology industry giants – HEC, Microsoft, Intel, P@SHA and Dell – the PDC 2012 invites students, graduates, aspiring developers, professionals and virtually anyone in the development community to be part of the contest. wi-tribe Bazaar supports both Windows Desktop and various Mobile app platforms, in recognition of the opportunity that a local market of 22 million internet users has to offer.

Talking about PDC2012, Mustafa Peracha, CEO, wi-tribe Pakistan said, “wi-tribe Bazaar is our effort to support and encourage the local IT industry and software developers in particular. For us, Bazaar is a forum for and by Pakistani software developers. At wi-tribe, we are only acting as a catalyst by providing the platform. Feeling strongly about the potential this platform offers towards the growth of the local IT industry, we expect great things to come out of the Pakistan Developers’ Challenge 2012. PDC 2012 seeks to offer a rewarding opportunity to Pakistan’s flourishing developers’ community, ushering in a new era of commercial viability for Pakistan’s technology industry.”

wi-tribe Bazaar is powered by scratch cards, allowing software purchase through wi-tribe scratch cards, available at over 700 locations throughout its cities of operations. Software applications can be priced to match multiple denominations of wi-tribe scratch cards, at the developers’ discretion. wi-tribe Bazaar also offers hundreds of free applications, supporting developers in building and reaching a larger, previously untapped market. wi-tribe Bazaar is not exclusive to wi-tribe customers. Instead, it is open to developers nationwide, be it students, graduates, young professionals or businesses.

Participating contestants are challenged to win from 17 award categories, while also gaining from numerous other career boosting opportunities. To register for the contest, interested developers are invited to visit http://bazaar.wi-tribe.pk/ for instructions and important dates. Additionally, they can follow @witribeBazaar on twitter for news and updates.

All three packages have been designed keeping in view specific customer requirements, each adding greater freedom and convenience to their broadband experience. The Family package offers round-the-clock endless internet, designed specifically to meet the collective needs of a multi-user household. The Student package is optimized to give more value to students in the timings when they need internet the most.  The Business package, offering higher speeds than before, is designed to give small and medium enterprises the competitive edge to stay ahead in this fast paced business environment.

“When we introduced the Family, Student and Business packages, our goal was to offer our customers with an even more personalized experience. Shortly after launch, we found a much higher level of interest than anticipated. To us, this further reinforced the need to address our customer’s individuality, empowering them with greater freedom” said Ali Fahd, Director of Marketing, wi-tribe Pakistan.

To learn more or subscribe to the new packages, visit http://www.wi-tribe.pk/3-new-packages/.

“GTUG is a great event that imparts knowledge about the latest Google technology. The event provided a great learning opportunity to Pakistan’s young and aspiring developers. With wi-tribe LIVE, our aim is to widen the outreach of such informative sessions, making them available online to as big an audience as possible. At wi-tribe, we pride ourselves on providing and promoting platforms that can act as key enablers for the development of Pakistan’s future technology leaders,” said Ali Fahd, Director of Marketing, wi-tribe Pakistan.

By taking such initiatives, wi-tribe aims to open doors of new possibilities for the diligent youth of the country. By creating limitless access to events like GTUG with live streaming, wi-tribe envisions a more technology advanced Pakistan where the youth becomes the driving force behind ICT development.

Click here for more information on wi-tribe LIVE.

Serving over 83 million customers worldwide, the Qtel Group owns and operates global operations ranging from mobile telephone services, broadband solutions, digital futures and fibre technologies, serving both consumer and business markets across 17 different countries in the MENA and South Asian regions. Through its core business as Qatar’s leading GSM/3G service provider, along with its global subsidiary network, Qtel aims to maintain the highest level of customer satisfaction in all its operations.

Qtel Group also possesses significant business interests in Pakistan through, wi-tribe, the largest fixed wireless broadband operation for the Qtel Group. With just over 2 years of commercial presence in Pakistan, wi-tribe has become the fastest growing internet service with 120% subscriber growth in 2011, while holding the number one rating for customer satisfaction, through an independent research conducted by AC Nielson at the end of 2011.

Truly expressing Qtel’s renewed vision to focus on customer experience, broadband and new growth, wi-tribe Pakistan has been at the forefront, delivering innovative internet services and a transformed sense of customer care in its cities of operation.

wi-tribe Pakistan has grown to become an important part of the Qtel family, with the first multi-city fixed broadband rollout for the group in a considerably competitive emerging market. While maintaining a strict standard on service offerings, wi-tribe has always put the customer first, ensuring all products and services are built entirely on what the market demands. By continuously applying key learning’s from brand health and customer satisfaction surveys, wi-tribe is the second largest internet company in Pakistan.

With Qtel’s continued support and revitalized strategy on customer experience, wi-tribe Pakistan aims to keep achieving the highest ratings for customer orientated services, support and innovation by simply focusing on delivering what the customer wants.

Islamabad – February, 2012: In an effort to continue building community blocks, wi-tribe Pakistan shares its latest CSR initiative that is comprised of a partnership with the Islamabad Deaf Cricket Association (IDCA). The IDCA will be participating in the 1^st National Deaf Cricket Tournament, with 32 Deaf Cricket teams representing different cities throughout Pakistan. wi-tribe is honored to be supporting the team members’ uniforms, travel, accommodation and sports kits for two major gaming events, among others. The team has played one game as hosts in Islamabad and is currently participating in the 2012 National Championship Tournament, being held in Lahore.

“At wi-tribe, we hold an unequivocal belief that each member of the society should be given equal opportunities and platforms to discover and build upon their strengths. We remind ourselves that each and every human is special in their own way, and our nation will prosper only if we focus on enriching strengths and helping our communities realize their dreams. This is a continuing philosophy for all of us at wi-tribe and we wish our team great success and sporting satisfaction in all their future games,” said Zohare Haider, Manager of Corporate & Digital Communications at wi-tribe Pakistan.

wi-tribe has a comprehensive CSR policy which is focused on making a substantial and positive difference in the community. wi-tribe makes consistent efforts to alleviate challenges, support and encourage individuals and societies, and offer them new opportunities for a better life.

]]> http://www.wi-tribe.pk/media-center/wi-tribe-sponsors-the-islamabad-deaf-cricket-association/feed/ 0 http://www.wi-tribe.pk/media-center/wi-tribe-and-uet-unveil-%e2%80%98wi-cam%e2%80%98-taking-customer-experience-to-the-next-level/ http://www.wi-tribe.pk/media-center/wi-tribe-and-uet-unveil-%e2%80%98wi-cam%e2%80%98-taking-customer-experience-to-the-next-level/#comments Tue, 24 Jan 2012 08:58:59 +0000 maham http://www.wi-tribe.pk/?p=6667 Lahore – 24^th January, 2012: wi-tribe Pakistan, rated number one for customer satisfaction, and Al-Khawarizmi Institute of Computer Science, University of Engineering and Technology (KICS-UET) unveiled ‘wi-cam’ at a press conference held at the UET campus today.

wi-cam, a CPE (Customer Premises Equipment) Management and Administration tool, developed by students and graduates of KICS-UET using open-source technology, allows broadband companies, such as wi-tribe, to remotely configure and manage CPEs, while receiving instant notifications and access to live data. Not only does this result in an improved customer care experience, it also enables customers to continue enjoying seamless connectivity.

wi-tribe entered into a strategic public-private partnership with KICS-UET to conceive, develop and launch a fully funded research and development program, enabling the innovation of this breakthrough feature-rich management tool. With wi-cam, wi-tribe and UET jointly demonstrate that sourcing local development of critical customer service innovation is not only possible, but also essential to the proliferation of technical capabilities within Pakistan.

“At wi-tribe, we thrive on the potential of the Pakistani youth and are eager to foster innovative ideas that can elevate the local IT industry to international standards. With remote CPE management capabilities, providing real-time updates and support allows wi-tribe to stay focused on customer satisfaction”, said Dr. Tanveer-ul-Haq, Vice President Technical at wi-tribe Pakistan.

This is the first of many other locally developed business tools that will aid the industry in setting new global standards in customer care, operational efficacy and return on investment, while ensuring a long-term vision with public-private partnerships between academic institutions and the internet service industry.

“At KICS-UET, researchers are keen on capitalizing open source technologies and developing cost effective solutions for local telecom and IT industry. wi-cam is a product built with local talent and it has helped KICS-UET researchers better understand software needs of the telecom industry. With these leading steps we foresee significant growth in such collaborative arrangement in telecom industry in Pakistan”, said Dr. Waqar Mahmood, Director KICS-UET.

Lt. Gen. (R) Muhammad Akram Khan, Vice-Chancellor of UET, said “This is an achievement, not just for UET and wi-tribe, but for the entire telecom industry. KICS-UET is extremely proud of this successful collaboration with wi-tribe and looks forward to continuing the partnership.  wi-cam is innovation brought to life by Pakistani students and graduates, showcasing local capabilities.”

By significantly enhancing customer care, wi-cam has already begun to revolutionize customer experience and promises to do so for the industry at large.  Going ahead, wi-tribe is looking forward to continuing its contribution to the industry’s growth through such initiatives, especially those showcasing the technology-capable youth of Pakistan.

wi-tribe prepaid has been specifically designed for customers with varying internet requirements and who want to download endlessly while, at the same time, avoiding monthly bills.  This product is available to customers looking to pay as they use, with no monthly commitments. By-the-hour services were previously a success for dial-up internet, enabling more people to get online with no hassle. wi-tribe brings back the same flexibility today by introducing it to Pakistan’s broadband customers; each with higher utilization and more multimedia consumption than ever before. Available on all wi-tribe devices, prepaid comes with no volume limits and is ideal for personal use.

“As a service that provides ‘broadband by the hour’, wi-tribe prepaid promises to be a catalyst of change for the industry. We strongly believe in giving customers the easiest access, with no barriers to get started. By allowing customers to pay only for what they use, we are able to give them the flexibility to use the internet as and when desired, without any recurring charges,” said Ali Fahd, Director Marketing, wi-tribe Pakistan.

To find out more about wi-tribe prepaid, visit wi-tribe’s website (http://www.wi-tribe.pk/products-services/prepaid/) or call at 111-187-423. To order online, visit http://www.wi-tribe.pk/order-now/